Return Policy
At pendantmodernlight.com, we pride ourselves on the quality of our products as we handcraft each piece. You can initiate a return or exchange of eligible items within 14 days of receiving your order. Please contact our Customer Service Center immediately with any concerns regarding defective or damaged products or other product issues via email - pendantmodernlight@gmail.com and we will respond within 24 hours and assist you in resolving your issue.
If the goods were delivered by the postal service with damaged packaging and damaged goods inside, you must immediately contact the postal service to arrange compensation for the cost of the goods in full and notify our Customer Service Center - pendantmodernlight@gmail.com
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.